Troubleshooting

Students & Parents-

We are getting many calls on connectivity issues and distance learning.  Most of these issues have turned out to be students not shutting down previous zoom meetings properly or not shutting down their computer/chrome book all the way to reset it.  
Please follow these steps if you experience issues getting connected to your teachers via zoom:
  1. Make sure all previous zoom meetings are shut down/ended

  2. Shut your computer/chrome book ALL THE WAY off and restart it

  3. Move to a different spot in your house with better signal

  4. Restart your internet modem

  5. Make sure you have internet signal-contact your internet provider if no signal

  6. Contact the school if your school chrome book is still not functioning (218)-773-2405

Final note:  If you are using a school hot spot, there is only a limited amount of data allowed each month. They are not to be used for non-school internet use or gaming--they will run out of data.